• Tom

What is a Virtual Assistant?

Updated: Jan 31

A Virtual Assistant (VA) is a person who provides support services to another business from a remote location. Virtual Assistants are especially in demand by entrepreneurs or small and mid-size businesses that need help but don't want or have the budget to employ extra staff.

What a Virtual Assistant does

Theoretically, a VA can do anything you need them to do, except make the tea! There’s a common misconception that Virtual Assistants are just online personal assistants but in fact they’re so much more. At Tyck, we have Virtual Assistants with specialties in a range of areas such as marketing, web management, bookkeeping and and an array of other services.

A Virtual Assistant can support your entire team and even your life outside of the office.Some Virtual Assistants specialise in a specific skill set. For example, a marketing virtual assistant only offers marketing support and a Finance Virtual Assistant only does bookkeeping etc.

Other VAs do a variety of duties but within a specific industry. For example, a Tech VA provides support over a wide range of tasks, but only in the Technical and Fintech industries. Most Virtual Assistants are self-employed and work from a home office, others, like Tyck are a team of specialists who work for a client via a single, dedicated Executive Assistant.

However, some businesses hire virtual assistants in an employment or contract position.

How to Hire a Virtual Assistant

Getting assistance is crucial for business owners and Executives, to maximise income, facilitate growth and maintain work-life balance. Every busy business owner has found themselves missing personal commitments or skipping breaks to wade through their day-to-day administration. Does this sound like you? Then it may be time to get a Virtual Assistant and make your life simpler.

Hiring a VA frees up your time so you can focus on the work that will make money and drive business growth. Plus, many Virtual Assistants may be better than you at some tasks, leaving you free to do what you do best. At Tyck, you can be confident that your Virtual Assistant is backed by a whole team of specialists, so you know you’ve got a whole team behind you.

Infographic showing the cost benefits

A good process to help you decide if you should hire a VA is to calculate how long it is taking you to complete the tasks you’re not as good at or which take up too much of your time, and then work out what that is costing you at the day rate you set for yourself. Often you will find it is cheaper and more efficient to delegate these tasks.

*The above figures are for example purposes only. VA services are quoted on a brief provided by each client.

The first step in hiring a VA is to make a list of the tasks you want or could outsource. Make a complete list, prioritising the activities you want to delegate first. For example, if managing your diary and emails is time-consuming and tedious, put that at the top of your list. Or maybe if bookkeeping is taking too much time, you can look at an Accounts Assistant

The next step is deciding who to hire. There are many ways to hire a virtual assistant. You can use a VA service that hires and trains the VA, and then assigns you one based on the services you need. Another option is to engage your network for a referral. While you can put an ad out looking for a virtual assistant, finding one that is recommended will save you time and headaches.


Want to see how a VA could save you time and money? Why not send us a list of jobs that you could outsource or want help with and we can provide a no obligation quote.

Get in touch to find out how we can help make your life simpler and grow your business.


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